RETURNS POLICY
PLEASE NOTE FOR HEALTH & SAFETY REASONS, THERE IS NO REFUND OR EXCHANGE ON ANY FOOD ITEMS.
IN-STORE PURCHASES:
We will gladly offer an exchange, refund or credit if a product purchased from our stores is:
Faulty
Is not as described on the packaging
Does not do what it is supposed to do
If you change your mind about a purchase:
REFUND within 14 days from purchase date
EXCHANGE within 30 days from purchase date
In order for an in-store refund/exchange the following conditions must apply:
Original receipt must be presented
Refund/exchange must be at the same store of purchase
Items being refunded/exchanged must be in original packaging, unopened and in a saleable condition.
We will NOT offer a change-of-mind refund/exchange on in-store purchases for the following:
Food items
Costumes
Management may reserve the right to refuse refund/exchange of clothing items which appear to have been worn
Seasonal merchandise (eg. Christmas, Easter, Halloween etc)
If you have any questions regarding our refund policy, please send us an email: hello@ronishomedepot.com.au